Last week, FARx Group Limited introduced a chatbot that’s more than just a chatbot. A digital entity that gets to know you better with every interaction, better known as Cynthia©️.
But what technology sits behind, Cynthia©️?
FARx’s fused voice-face machine learning algorithms are designed to adapt to you. It learns the unique characteristics of your face and voice, recognising who you are and adapting its responses accordingly. This adaptability extends to applications, enabling them to continuously recognise who is accessing a secure application. If you leave or someone is looking over your shoulder at your personal information, FARx will know and can take action, such as shutting down your session or blurring sensitive information. And, the more it learns about your voice and your face, the more it recognises when it is NOT you – that is – when it is a fraudster attempting to access your secure app, your secure service or your personal information.
Stay tuned for next week’s post for a deep dive into specific use case, “Becoming your personal banker and preventing and tracking fraud”.
